Reece Lightning (“we,” “our,” or “us”) values your privacy. This Privacy Policy outlines the types of personal data we collect, why we collect it, how we use and protect it, and your rights regarding your data. By accessing or using our website, you agree to this policy.
Who We Are
Website Address: https://reecelightning.com
Contact Address: PO Box 502, Currumbin, Queensland 4223
Email: sarahmaycahill@gmail.com
What Personal Data We Collect and Why We Collect It
Comments
When visitors leave comments, we collect:
- Data shown in the comments form.
- Visitor IP address and browser user agent string (to help spam detection).
If you use Gravatar, an anonymized string (hash) of your email address may be sent to their service. Their privacy policy is available at Automattic Privacy Policy. Approved comments may display your profile picture publicly.
Media
If you upload media to our site:
- Avoid including embedded location data (EXIF GPS), as visitors may download and extract such data.
Contact Forms
When submitting inquiries via contact forms, we collect:
- Name, email, and any additional information you choose to share.
Retention: Contact form data is kept for 6 months for customer service purposes and not used for marketing unless explicitly stated.
Cookies
We use cookies to enhance your experience:
- Comments Cookies: Save name, email, and website for convenience. Retention: 1 year.
- Login Cookies: Track login status and screen options. Retention: Up to 2 weeks.
- WooCommerce Cookies: Track cart contents and shopping preferences.
You can manage cookies through your browser settings.
Analytics
We do not currently use analytics tools (e.g., Google Analytics) on our site.
WooCommerce Data Collection
What We Collect and Store
We collect data to provide services, including:
- Products viewed: To show recently viewed items.
- Location, IP address, and browser type: For tax and shipping calculations.
- Shipping address: To estimate shipping and process orders.
When making purchases, we collect:
- Name, billing/shipping addresses, email, phone number, and payment details.
- Optional account details, such as username and password.
Purpose: To process orders, prevent fraud, and comply with legal obligations.
Who We Share Your Data With
We share data with trusted third parties, such as:
- Payment Processors:
- Stripe: For credit card payments. See Stripe Privacy Policy.
- Shipping Providers: For fulfilling orders.
How Long We Retain Your Data
We retain personal data only as long as necessary:
- Comments: Retained indefinitely.
- Orders: Retained for 7 years for legal and tax purposes.
- Contact Form Data: Retained for 6 months.
Your Rights
You have the right to:
- Access your personal data.
- Request correction or deletion of your data.
- Withdraw consent for data processing (where applicable).
- File a complaint with your local data protection authority.
To exercise your rights, contact us at [Insert Contact Email Address].
Where Your Data Is Sent
- Comments: May be checked through automated spam detection services.
- Third-Party Transfers: Data may be transferred to third parties outside the European Union. We ensure such transfers comply with applicable data protection standards.
How We Protect Your Data
We use the following measures to protect your data:
- Secure server hosting.
- Data encryption for sensitive transactions.
- Access controls for authorized personnel only.
Data Breach Procedure
In the event of a data breach:
- We will notify affected users promptly.
- Measures will be taken to contain the breach and secure data.
What Third Parties We Receive Data From
We do not receive additional user data from third parties except for those listed (e.g., payment processors).
Automated Decision Making and Profilin
We do not perform automated decision-making or profiling on user data.
Industry Regulatory Disclosure Requirement
We comply with all applicable local and national privacy regulations.
Contact Information
For privacy-related concerns, contact:
Email: sarahmaycahill@gmail.com
Mail: PO Box 502, Currumbin, Queensland 4223
Changes to This Policy
This Privacy Policy may be updated periodically. Changes will be posted on this page with an updated effective date.